Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
Friendly Staff
Great Location
Musty Smell
Limited Dining Variety
6.6/10
Nice
Rooms
6.6
Location
8.1
Service
6.4
Dining
5.6
Guest reviews
6.6/10
based on 9 reviews
7.7
7.7/10 based on 2158 reviews
Brian
United Kingdom,
April
2024
8.4/10
I had a really great experience at the hotel. The rooms were really clean and comfortable, and the overall stay was fantastic. However, the room smelt musty and I had to ask reception to adjust the air conditioning as I couldn't open a window. The service was amazing, especially a big shout out to all the bar staff, especially Kayla who went above and beyond for customers. The location was awesome, within walking distance to the marina, and I met lots of young people. The dining was appreciated but could be better with more variety. Overall, it's a great spot with friendly staff and good deals on food and drinks.
Rooms
8.0
The rooms are really clean and comfortable, perfect for a backpacker hostel.
Service
9.0
The service was amazing, especially big shout out to all the bar staff and Kayla for going above and beyond for customers.
Location
9.0
The location is awesome, within walking distance to the marina and great deals on food & drinks.
Dining
7.0
The dining was appreciated but could be improved with more variety.
Facilities
9.0
The hotel is well-equipped and offers great deals on food and drinks.
Friendly Staff
Musty Smell
Charles
United Kingdom,
April
2024
5.0/10
I ended up leaving a day early due to the noisy environment with boys who lacked cleanliness, causing my clothes to smell damp and affecting my breathing. The room felt a bit musty, and I couldn't control the air con or open a window, especially with the bar on the other side of the building.
Rooms
5.0
The room was musty with lack of control over air con and no ability to open a window.
Service
5.0
The service was not friendly, with hassling to join bar crawls and guests intruding at night.
Location
5.0
The location was central but could have been better considering the lack of privacy in the mixed dorm rooms.
Dining
6.0
The dining was basic and not spectacular, although appreciated given the tight budget.
Facilities
5.0
Facilities were lacking in terms of maintaining a peaceful and clean environment.
Tony
United States,
April
2024
7.4/10
I must say, this hostel had some highs and lows. On one hand, the rooms were very big and had their own single bed, which was great. But on the downside, the rooms smelt musty and needing some fresh air but couldn't open a window. The air conditioning settings had to be adjusted through reception. Overall, a mixed bag!
Rooms
7.0
The rooms were large, airconditioned, renovated with modern decor and had great blackout curtains.
Service
9.0
The staff were amazing, especially big shout out to all the bar staff and Kayla; they always went above and beyond for customers. Very helpful and pleasant overall.
Location
8.0
Meeting lots of young people in a fantastic location, close to the European party resort. A great spot to stay for holiday in Ibiza.
Dining
5.0
The dining experience was basic but had everything you needed. However, given the reputation and cost paid for a private room, it was a bit of a letdown.
Facilities
8.0
The hostel had car hire, housekeeping, and laundry facilities available.
Terence
United Kingdom,
November
2023
5.8/10
The hostel offers a much nicer experience compared to many others, with en-suite rooms featuring balconies. However, the noise from the nightclub can be disturbing and the rooms have a humidity smell. The location is fantastic for partying but might lack adequate seating. The dining options are basic but sufficient for a quick meal.
Rooms
7.0
The en-suite rooms with balconies were a nice touch, although the nightclub noise and humidity smell can be bothersome.
Service
5.0
The service was lacking, with rude behavior and instances of mishandling customer belongings, giving off an uninterested vibe.
Location
8.0
The location is ideal for those seeking a lively atmosphere with bar, DJ's, live bands, and a pool all in one place, making it a popular spot.
Dining
5.0
The dining options were basic, offering fast choices like toast, cereal, and coffee, suitable for a quick meal but lacking variety.
Facilities
6.0
The hostel's facilities provide the necessary amenities for a comfortable stay, catering more to the party vibe than luxury.
James
United Kingdom,
September
2023
7.6/10
The hotel had real clean rooms and excellent air conditioning but was poorly designed and awkward to access, with ongoing works causing noise both inside the building and on the street. The service was very helpful and accommodating, although some staff members appeared grumpy at times. The location was awesome and very central, offering convenient access to shops, restaurants, and docks for GBR excursions. The dining options were satisfactory, with plain tasting pizzas and typical hostel-standard meals.
Rooms
7.0
The rooms were real clean and had excellent air conditioning, but the design was poor and access was awkward.
Service
8.0
The service was very helpful and accommodating, although some staff were grumpy.
Location
9.0
The location was awesome and very central, providing easy access to various amenities and attractions.
Dining
6.0
The dining experience was average, with plain tasting pizzas and typical hostel meals.
Facilities
Jeremy
United States,
September
2023
7.6/10
I had a great time at the hotel, especially enjoying the view overlooking Cairns City from the room. The room setup was a bit different from what I expected but still served its purpose well. The location on Grafton Street was excellent, right in the heart of the city.
Rooms
7.0
The room had showers and a balcony, but the layout was not as shown in the pictures, more like a giant wet room. It was functional despite the different design.
Service
9.0
The staff at Gilligan's were amazing, especially Kayla who always went above and beyond for customers. They were very helpful and available 24/7 during my stay.
Location
9.0
The location on Grafton Street was perfect, with nice cafes and restaurants nearby. It was convenient being in the center of the city.
Dining
7.0
The dining experience was fine, with breakfast being appreciated but not spectacular. It was understandable given the number of people on a tight budget.
Facilities
6.0
The common kitchen on every floor was a useful feature, although more equipment and cleanliness could be improved in the dining area.
Dale
United Kingdom,
August
2023
6.0/10
My stay at the hotel was a mixed experience. The rooms were basic but decent, equipped with essential amenities like a balcony, fridge, air conditioning, and a smart bathroom. However, the noise from the night club and loud guests made it hard to relax. The service was hit or miss, with some staff being helpful but others causing disruptions. The location was convenient for partygoers and close to the city center, but the dining options were extremely basic.
Rooms
7.0
The rooms have a good standard, but the noise from the night club and other guests being loud affected my stay.
Service
5.0
The staff were available 24/7, but some incidents like hassling for additional ID and disturbances in the room were off-putting.
Location
8.0
The hotel's location is ideal for those looking to party and explore the city center easily.
Dining
5.0
The dining options were extremely basic, offering limited choices that did not meet expectations.
Facilities
6.0
The hotel facilities were sufficient, but there's room for improvement in some areas.
Nancy
United States,
August
2023
6.8/10
My stay at the hostel was a mix of highs and lows. The location was perfect, right in the heart of the city and convenient for the Great Barrier Reef tour. The service, despite some hiccups, was friendly and informative. However, the dining options were underwhelming, and the rooms, though standard for a hostel, lacked cleanliness at times.
Rooms
6.0
The rooms come with your own single bed, which is a nice change from bunks. The balcony was a great size, but the cleanliness left something to be desired.
Service
7.0
The staff I interacted with were friendly and informative, making the stay pleasant overall. However, there were moments when it felt like my questions were a bother.
Location
9.0
The location is a major plus, being so close to everything and just a short drive from the airport. Ideal for exploring the city and heading out on tours like the Great Barrier Reef.
Dining
5.0
The breakfast consisted of basic options like toast, cereal, and coffee, nothing too exciting but enough to fuel up for a short while.
Facilities
7.0
The facilities were sufficient for a short stay in Cairns, but there were some cleanliness issues like cobwebs around the kitchen.
Convenient Location
Cleanliness Lacking
Cyril
United Kingdom,
July
2023
6.2/10
My stay at the hotel was a mix of positives and negatives. The room was really spacious and had some kitchen space on each floor, but it was very unclean upon checking in. Despite the loud music pumping until 3 am, the location was great for exploring on foot. The service was available 24/7, but the staff were not very friendly. The dining experience was average, with limited options for breakfast. However, the facilities were decent, offering a range of services.
Rooms
6.0
The room was really spacious.
Service
5.0
The service was available 24/7.
Location
8.0
The location was great for exploring on foot.
Dining
5.0
The dining experience was average, with limited options for breakfast.
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